![]() These pop up around holidays and in response to competitor events like Amazon Prime Day. Look for seasonal sales: If you can’t find a coupon or price drop that applies to the product you’re looking for, it might be worthwhile to wait for a seasonal sale. You can access 24-hour customer service through their live chat feature, which you can access 7-days a week through the AliExpress website. If you need support or just have a question about your purchase, you can always reach out to the AliExpress customer service team. ![]() How do I contact AliExpress customer service? You have 15 days from the date of your purchase to decide whether or not to return your items. AliExpress recommends discussing the return request with the vendor before initiating a return in case the dispute can be otherwise settled. Users have the option of returning items for free through AliExpress. Yes, AliExpress Buyer Protection means you have a money-back guarantee if the product you receive is not what you expected. ![]() To get Daily Coins, click on the “Coins & Coupons” button on the homepage and select “Get Coins” in the top right-hand corner of the screen. More coins can be earned over time and redeemed in exchange for coupons or selected products. You will need an AliExpress account to accumulate the coins. What are AliExpress Daily Coins?ĪliExpress offers Daily Coins to regular customers, which function like reward points. This offer has a maximum discount limit per purchase but can still save you a few dollars off the usual price, especially if you're a regular shopper. The AliExpress Spend & Save program applies to specific products from predetermined stores and gives customers a discount on select items at a rate that increases the more they spend. If free shipping is not available, you should be able to see how much shipping will cost on the product page, or at the checkout before you've placed your order. Whether or not a product is available with free shipping is up to the vendor. These products will be marked as such on the product page and can be searched for using filters on the store page. Yes, free shipping is available for some items at AliExpress. FAQs Does AliExpress offer free shipping?
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